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Frequently asked questions

Answers about candles, delivery, address changes, and damaged glass.

Are candles included?

Check the individual product page. The Eastland Ribbed Votive Candle Holder Set of 72 contains holders only; candles are sold separately.

How long does delivery take?

We process orders in 1–3 business days, Monday to Friday. Delivery after dispatch is estimated at 15–35 calendar days. See shipping details.

Can I change my address?

Email [email protected] before your order ships. We cannot change the delivery address after dispatch.

What if a glass holder arrives damaged?

Email [email protected] with your order number, a description, and photos. We cover return postage for damaged or defective items. See returns.