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Customer information

Terms of service

The terms that apply when you browse or order from Votive Harbor.

Effective September 24, 2026 · Operated by NEYTSGDHJS

Who operates the store

Votive Harbor is operated by NEYTSGDHJS at 5288 Earhart Dr, Groveport, OH 43125, United States. Please use the store lawfully and do not interfere with its operation.

Product details and prices

Product pages show the set quantity, dimensions, material, and whether candles are included. Prices are in USD. If any detail is unclear, email us before ordering. Your rights if goods are not as described remain unaffected.

Orders and changes

We confirm order acceptance by email. We dispatch only after payment has been confirmed. Email [email protected] to request cancellation or an address change before dispatch; we cannot make changes after the order ships.

Delivery, returns, and payment

Read our Shipping, Returns, Refunds, and Payment pages for charges, delivery estimates, request steps, and payment information before you order.

Store content and consumer rights

Votive Harbor site content and third-party product names and images remain with their respective rights holders. Contact us about an order concern. These terms do not limit consumer rights or remedies that cannot legally be excluded.

Updates and contact

We may update these terms and will show the effective date here. For questions, email [email protected].

Questions?

Email [email protected] or browse our customer policies.