Customer information
Shipping & delivery
Costs, timing, and tracking for deliveries to the US, Canada, and EU.
Effective September 24, 2026 · Operated by NEYTSGDHJS
Where we ship
Orders ship from 5288 Earhart Dr, Groveport, OH 43125, United States, to the United States, Canada, and European Union countries. Select your destination at checkout.
Processing and transit time
We prepare orders within 1–3 business days, Monday to Friday. Delivery after dispatch is estimated at 15–35 calendar days. We email tracking details when your order ships.
Shipping cost
Standard shipping costs $6.95 USD. It is free when your order subtotal reaches $150 USD. The shipping charge is shown before you pay.
Taxes and duties
Product prices include applicable taxes and import duties; you will not be asked to pay additional duties on delivery.
Cancel or change an address
Email [email protected] before your order ships to request cancellation or an address change. We cannot change an order after dispatch.
Delivery problems
If tracking stops updating, a parcel is missing, or glass arrives damaged, email [email protected] with your order number and details. We will review the issue and explain the next steps. Your legal rights remain unaffected.
Questions?
Email [email protected] or browse our customer policies.